Contact
Official ALX Labs email addresses use the @alxlabs.io domain; treat any other domain as unofficial. ALX Labs does not ask for a seed phrase, private key, or wallet password, and does not send payment addresses by email or direct message.
Addresses
- General inquiries and partnerships hello@alxlabs.io
- Product help support@alxlabs.io
- Presale questions presale@alxlabs.io
- Eligibility and wallet registration compliance@alxlabs.io
- Security reports security@alxlabs.io
- Privacy requests privacy@alxlabs.io
- Legal and terms legal@alxlabs.io
Report security issues privately to security@alxlabs.io, also published at /.well-known/security.txt. Do not publish exploit details, credentials, or private keys in a public issue.
Report Code of Conduct concerns to hello@alxlabs.io under the project Code of Conduct. The Privacy Policy and Presale Privacy Notice set out what this site handles, and what it does not.